Terms of Use

last updated: 10 September 2026

These terms govern your use of the Favola website.

This website is operated by The Social Consultant Limited trading as Favola, a company registered in England and Wales under company number 09024812, with its registered office at 2–4 Gladstone Place, Newton Abbot, Devon, TQ12 2AW.

By using this website, you agree to these terms.

These terms govern your use of the Favola website.

This website is operated by The Social Consultant Limited trading as Favola, a company registered in England and Wales under company number 09024812, with its registered office at 2–4 Gladstone Place, Newton Abbot, Devon, TQ12 2AW.

By using this website, you agree to these terms.

These terms govern your use of the Favola website.

By using this website, you agree to these terms.

About this website

This website provides information about Favola, our work and the services we offer.

Nothing on this website constitutes an offer to provide services or forms part of a contract between you and Favola.

Any services we provide to a client will be subject to the separate terms agreed between Favola and that client.

Using the website

You may use this website for lawful purposes only.

You must not:

• misuse or attempt to interfere with the operation or security of the website;

• knowingly introduce viruses, malicious code or other harmful material;

• attempt to gain unauthorised access to the website or systems connected to it; or

• use content from the website in a way that infringes our rights or the rights of another person.

Intellectual property

Unless otherwise stated, the website and its contents, including text, branding, graphics, photography, video, design, layouts and other materials, are owned by or licensed to The Social Consultant Limited.

You may view and share links to publicly available pages for personal or legitimate business purposes.

You may not reproduce, distribute, modify, commercially exploit or republish substantial parts of the website without our prior written permission.

Some examples of client work, branding, photography, video or other materials displayed on the website may belong to our clients or other third parties. No rights in those materials are transferred to you.

Depending on the circumstances, we process personal information on one or more of the following bases:

Legitimate interests – where processing is reasonably necessary to operate and develop our business, respond to business enquiries, manage business relationships, improve our services or market our services to appropriate business contacts, provided those interests are not overridden by your rights.

Contract – where processing is necessary to take steps at your request before entering into a contract or to perform a contract with you.

Consent – where you have consented to particular processing, including certain analytics, advertising technologies or marketing activities. You may withdraw your consent at any time.

Legal obligation – where processing is necessary for us to comply with a legal or regulatory requirement.

Where electronic marketing rules require consent, we will only send such communications where the necessary consent has been obtained.

Accuracy of information

We take reasonable care over the information published on our website but do not guarantee that all information will always be complete, accurate or up to date.

Content is provided for general information only and should not be relied upon as professional advice relating to your particular circumstances.

Our website is built and hosted using Framer. Framer's built-in website analytics is designed to operate without cookies or persistent visitor identifiers.

We may also use third-party analytics, CRM and advertising services, including:

Google, including Google Analytics, Google Ads and Google Tag Manager, to measure website use, understand campaign performance and measure advertising conversions.

Meta, including the Meta Pixel and related technologies, to measure advertising effectiveness, attribute conversions and, where permitted, build or reach advertising audiences across Facebook and Instagram.

LinkedIn, including the LinkedIn Insight Tag, to measure campaign performance, understand visits resulting from LinkedIn advertising and support audience and conversion measurement.

HighLevel / GoHighLevel / LeadConnector, to manage enquiries and prospective client information, process form submissions, support marketing activities and, where enabled, measure website and form activity.

Non-essential analytics and advertising technologies are used only in accordance with the choices you make through our cookie consent controls.

Further information is available in our Cookie Policy.

Availability

We do not guarantee that the website or any part of it will always be available or uninterrupted.

We may change, suspend or withdraw any part of the website without notice.

Third-party websites and services

Our website may contain links to third-party websites, social networks or other services.

These links are provided for convenience and information only. We do not control third-party websites and are not responsible for their content, availability, privacy practices or terms.

Liability

Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.

To the extent permitted by law, we are not responsible for losses arising solely from reliance on general information published on this website or from circumstances outside our reasonable control.

If you are using this website in connection with a business, we will not be liable for loss of profit, revenue, business, opportunity, anticipated savings or other indirect or consequential losses arising from your use of the website.

Privacy and cookies

Our collection and use of personal information is explained in our Privacy Policy.

Our use of cookies, pixels and similar technologies is explained in our Cookie Policy.

Depending on the circumstances, you may have the right to:

• request access to your personal information;

• ask us to correct inaccurate information;

• ask us to delete your information;

• request that processing is restricted;

• object to processing based on legitimate interests or for direct marketing;

• request transfer of information in certain circumstances; and

• withdraw consent where processing is based on consent.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator.

Changes to these terms

We may update these terms from time to time. The version published on this website at the time you use it will apply to your use of the website.

Governing law

These terms are governed by the laws of England and Wales.

The courts of England and Wales will have jurisdiction in relation to disputes arising in connection with these terms, subject to any mandatory rights that apply under applicable law.

If you have any questions about this Privacy Policy or would like to exercise your data protection rights, please contact:

The Social Consultant Limited trading as Favola
2–4 Gladstone Place
Newton Abbot
Devon
TQ12 2AW

Email: hello@favola.co.uk

We are a social media agency with a deep belief in storytelling. We call our approach Social with Substance.